Shipping policy

Shipping Policy:

The National Music Centre gift shop ships internationally using your local post provider. Shipping time and costs will vary depending on the delivery destination and weight of your order. Shipping prices are automatically generated based on those factors and are subject to change depending on current market, size, or weight of your order. Please ensure your shipping address is accurate before purchase.

You will be notified when your package is dropped at the post office and tracking will be available at that time if you have selected a tracking option. National Music Centre is not responsible for delays due to weather, strike, other conditions, or delayed processing by the post office.

Local Pickup:

If you live in the Calgary area and wish to pick up your order from Studio Bell, you can select Pick Up from the order confirmation options prior to checking out. Pick ups are available Monday to Friday 10:00AM to 3:30PM.  Your order pick up information and location will be emailed to you when ready.